Editor’s note: Today’s guest post is from William Vincent, Financial Controller, S. Morris Ltd.
S. Morris Ltd. is a family-owned business that creates and delivers high-quality construction materials to customers throughout southwest England. With products like concrete blocks and bricks, ready-mix concrete and flooring materials, we provide our customers with many of their building project essentials.
Strong customer service and timely delivery are key to our success, and we’re always looking to refine our operations. In fact, we recently shifted our ordering and delivery confirmation processes from paper to digital. As part of this move, we wanted to provide mobile devices to our delivery drivers so they could easily confirm orders and accept digital signatures.
To protect company data, we needed to have the right device management. But we didn’t want an overly complex solution. My team has many responsibilities, so we needed a smooth and efficient way to manage these devices. Android Enterprise Essentials was just what we were looking for — an easy way to manage Android devices with the security controls we needed to ensure data security and privacy for our small business.
Simple, secure device management
Setting up devices and getting them into the hands of our delivery drivers was quick and easy. We selected Samsung Galaxy A02 devices from our service provider Tela, which arrived at our office ready to use, right out of the box.
With Essentials, we were able to enforce necessary security policies, like requiring a PIN code to unlock the device and ensuring that the malware protection provided by Google Play Protect is always in place. Our devices are regularly shared among different drivers we contract with, some of whom will also work for our competitors. So when a contractor has completed their assignment, I simply jump into the portal and assign a new PIN to a device.
Our delivery teams have a lot to keep track of. With Android devices, they now have access to business-critical apps that make the delivery process smoother for our team and customers. And Essentials ensures that this customer data is secure on the device. No more paper receipts, and our inventory is automatically up to date.
New digital efforts through Essentials
Our success with Essentials has inspired us to look at other areas of the business that would benefit from digitization through Android — like capturing, sharing and saving information more efficiently. With Essentials’ security features and simple management tools, we’ll have the ability to scale our efforts with ease.
