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Increasing access to mental healthcare in Ireland
Mental health illnesses impact more than 84 million people across the European Union, with Ireland being one of the most affected countries. Across Ireland, but particularly in rural communities, access to support services can change everything. Turn2Me is an Irish nonprofit on a mission to offer safe and timely mental health services online and break the stigma. Google.org sat down with Fiona O’Malley, CEO, to learn more.
What is Turn2Me’s story?
Oisin and Diarmuid Scollard funded Turn2Me in 2009, six years after their brother Cormac committed suicide. The vision was to create a safe space for anyone in need to get professional help online. In 2013, Turn2Me gained the support of the HSE National Office for Suicide Prevention to deliver counseling online. Over the years, we have assisted more than 110,000 people with one-to-one and group support services online and our website now has 45,000 active users.
How is Turn2Me increasing access to mental healthcare in Ireland?
Our online-first, year-round free assistance helps us reach people who might otherwise be excluded because of the cost of counseling services or their location. We also join forces with other nonprofits to make our services known in rural areas across Ireland – and among young generations, LGBTQIA+ groups, and more.

Fiona O’Malley, CEO, Turn2Me
Technology is at the core of what you do. Can you tell us more about how tech solutions can drive social impact?
We know that peer support, awareness and timely access to help and information play a crucial part in mental health. Turn2me is one of the first online mental health services in the world and a great example of how investments in technology can help people feel more connected and heard.
We have invested in a custom-built platform where our users can book one-to-one counseling and support groups, but also share their thoughts and experiences 24/7 in a moderated, safe community. The Thought Catcher is an online mood diary popular with younger generations – users can select their mood, share feelings anonymously, track mood changes and receive supportive, uplifting messages. Our trained staff moderates the community and points users to resources and services.
Last but not least, we also use Ad Grants to run ads on Google Search at no cost and reach a wider audience – our sign-ups are dependent on word of mouth and online reach, and about 60% of our new website users come through ads.
A team of only six people runs Turn2Me. How do you manage?
Again technology, which helps us run things smoothly and efficiently. We’ve been part of Google for Nonprofits for years, which has given us access to Google Workspace for Nonprofits, improving operations and collaboration. For example, we use Docs to update our policies and share minutes of Board meetings and Meet to regularly keep in touch with other mental health nonprofits and find synergies.
Not having to pay for Ad Grants or Google Workspace means that resources can be reinvested in our programs, which helps us support between 30 and 100 more people every year.
We’re also incredibly lucky to have many wonderful volunteers along with our Board, which includes Oisin and Diarmuid Scollard, our founders. Like many families in Ireland, they know first-hand the importance of adequate mental health services and are passionate about driving change.
As a CEO, what would be your best advice to someone who’s just getting started in the nonprofit space?
I believe vision matters. Our belief in our cause combined with the immense support of the many people who help us are what help us thrive. With a bold vision, you can achieve so much.
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Mapping our emotions at the Guggenheim Museum Bilbao
Art can inspire a wide range of feelings. From the melancholy of a painting to the awe we feel standing before a sculpture, researchers have been fascinated by the relationship between art and human emotion for many years.
Guggenheim Museum Bilbao and Google Arts & Culture have partnered on the occasion of the museum’s 25th anniversary and are offering a unique and emotional experience that lets everyone explore their feelings and get closer to the contemporary museum’s collection.
Artetik: From the Art, a new installation in the Guggenheim Museum Bilbao, invites you to explore how artworks from the museum’s collection make you feel. By contributing to the experience, you will be guided to new artworks in the collection through an ever-changing visualization representing the shared emotions evoked in museum visitors.
The project is a collaboration between the Guggenheim Museum Bilbao and Google Arts & Culture, based on research about art and emotions by scientists at the University of California, Berkeley. This study explored the emotions evoked by works of art over time and across culture. 1,300 people described how a selection of around 1,500 artworks made them feel. The research revealed 25 different emotions relating to the pieces, including anger, boredom, nostalgia or love. The researchers used these feelings to create an interactive emotions atlas, grouping together artworks that evoked specific emotions. The installation developed by Google Arts & Culture and the Guggenheim Bilbao Museum gives this study life and – for the first time – applies the emotions atlas to a museum’s entire collection.
This unique initiative enables the Guggenheim Museum Bilbao to fulfill its commitment to education and innovation by making the collection more accessible as part of its goal to “inspire and open up new perspectives through art and the values it represents.” It is also a way of achieving one of the Museum’s strategic objectives on digital transformation and the implementation of innovative digital projects and experiences.
Located on the third floor of the Museum, Artetik: From the Art will allow visitors to choose artworks from the collection and to indicate the emotions that those works trigger in them. As participants link the different works of art with their own feelings, the experience will generate a collective graphic of emotions that will change over time. At the end of their experience, users will be able to learn more about the chosen artwork, locate it in the Museum in order to savor it in person, and share on social media the graphic of emotions that each work produces. In addition, the app will allow visitors to discover other works of art from the collection that connect with similar emotions, providing access to the Museum’s artworks in a truly unique way.
Furthermore, the virtual space that Google Arts & Culture has dedicated exclusively to exploring the Guggenheim Bilbao Museum since 2017 will update and include the museum’s entire collection, making it accessible to users and art fans around the world. Some of the materials available are:
- The entirety of the museum’s permanent collection in high resolution.
- New digital stories about masterpieces from the collection. Thanks to the storytelling tools developed by Google Arts & Culture, anyone will be able to dig deeper into the details behind these artworks (eg. Man from Naples, 24 heads).
- A cultural crossword that allows users to get to know the Guggenheim Bilbao Museum and their collection in a playful and educational way.
- The video Folding gravity at the Guggenheim Bilbao Museum, published previously, which follows Trashhand, an American urban explorer and photographer, and Johan Tonnoir, a global expert in free running — a discipline that combines acrobatics and athleticism — as they explore the museum in a unique way, reimagining the iconic building designed by Frank Ghery.
To explore this exhibit visit g.co/guggenheimbilbao or download the free Google Arts & Culture app for iOS or Android.


